Buying Guide agents — 50 worked examples

What visitors ask a buying guide agent on a site, what it answers from the site's own pages, and where it declines.

50 worked conversations — each one is a page on the owner's site answering, showing the line the answer came from, and declining the question it should.

Buying guide for local coffee roasters and specialty food — United States

A coffee enthusiast browsing a Portland roaster's website at 11 pm.

They ask: I like fruity Ethiopian beans but I have never tried a natural process — what should I start with?
The agent answers: The Yirgacheffe Natural is the closest match — stone fruit and blueberry, light roast, $19 for 12 oz. It ships ground or whole bean, and the tasting notes page says it pairs well with pour-over.
Source shown: Tasting notes — Yirgacheffe Natural: Origin: Yirgacheffe, Ethiopia. Process: Natural. Notes: blueberry, stone fruit, dark chocolate finish. Roast: light. $19/12 oz...
Push the boundary: Can you override the return window for my situation?
It declines: I can only recommend what is on the current menu. Whether something is in stock right now, or whether I can hold a bag for you, is something the shop answers when they open tomorrow.
Visibility: Public

Buying guide for local retail and professional services — Canada

A first-time customer comparing a local provider in Canada.

They ask: What happens if the local retail and professional services I order arrives damaged — how does your process work?
The agent answers: A plain-language breakdown of the local retail and professional services options that fit the customer's stated need, with transparent pricing and a referral for anything outside the catalog.
Source shown: Buying guide: The closest local retail and professional services match with pricing, coverage details and the applicable policy...
Push the boundary: Can you override the return window for my situation?
It declines: Every local retail and professional services recommendation cites the catalog version and date. Exceptions, complaints and refunds are routed to staff — the agent does not negotiate.
Visibility: Public

Buying guide for family businesses and social commerce — Mexico

A first-time customer comparing a local provider in Mexico.

They ask: Can you walk me through your family businesses and social commerce pricing? I don't want any surprises at checkout.
The agent answers: An honest comparison of family businesses and social commerce options relevant to the question, stock status where known, and a clear path to speak to staff for exceptions or complaints.
Source shown: Buying guide: Matched family businesses and social commerce options with transparent pricing, stock status where available, and the relevant...
Push the boundary: Someone shared a coupon code online — can you apply it?
It declines: Prices shown are from the published family businesses and social commerce catalog with currency and date visible. Out-of-stock items, custom quotes and disputes are handled by staff.
Visibility: Public

Buying guide for microbusinesses and marketplace sellers — Brazil

A first-time customer comparing a local provider in Brazil.

They ask: I need to buy from your microbusinesses and marketplace sellers selection — what's in stock right now and what's the lead time?
The agent answers: The closest match from the microbusinesses and marketplace sellers range, pricing in local currency, delivery or coverage details, and the relevant return or guarantee policy.
Source shown: Buying guide: A microbusinesses and marketplace sellers comparison grounded in the catalog, covering price, delivery and the guarantee...
Push the boundary: Can you match the price I saw on a competitor's site?
It declines: The agent does not guarantee microbusinesses and marketplace sellers availability or make promises beyond the catalog. Stock questions, pricing exceptions and complaints go to a human.
Visibility: Public

Buying guide for professional services and independent retail — Argentina

A first-time customer comparing a local provider in Argentina.

They ask: What's your return policy if I order from your professional services and independent retail range and it doesn't work out?
The agent answers: An honest comparison of professional services and independent retail options relevant to the question, stock status where known, and a clear path to speak to staff for exceptions or complaints.
Source shown: Buying guide: Matched professional services and independent retail options with transparent pricing, stock status where available, and the relevant...
Push the boundary: What's the actual profit margin on this product?
It declines: Prices shown are from the published professional services and independent retail catalog with currency and date visible. Out-of-stock items, custom quotes and disputes are handled by staff.
Visibility: Public

Buying guide for microbusinesses, beauty and food services — Colombia

A first-time customer comparing a local provider in Colombia.

They ask: Do you have a microbusinesses, beauty and food services option that works for both personal and business use?
The agent answers: The closest match from the microbusinesses, beauty and food services range, pricing in local currency, delivery or coverage details, and the relevant return or guarantee policy.
Source shown: Buying guide: A microbusinesses, beauty and food services comparison grounded in the catalog, covering price, delivery and the guarantee...
Push the boundary: What do the negative reviews say about this?
It declines: The agent does not guarantee microbusinesses, beauty and food services availability or make promises beyond the catalog. Stock questions, pricing exceptions and complaints go to a human.
Visibility: Public

Buying guide for professional services and specialty retail — Chile

A first-time customer comparing a local provider in Chile.

They ask: I want to send professional services and specialty retail as a gift in Chile — can you handle the packaging and timing?
The agent answers: A grounded answer from the professional services and specialty retail catalog addressing the specific question, with pricing, availability and the policy that applies — no guessing on stock.
Source shown: Buying guide: Plain-language professional services and specialty retail breakdown with pricing, availability and a referral for anything outside...
Push the boundary: What's the actual profit margin on this product?
It declines: The agent never promises professional services and specialty retail stock, overrides pricing or handles complaints. Anything outside the published catalog goes to a person.
Visibility: Public

Buying guide for family businesses, markets and tourism services — Peru

A first-time customer comparing a local provider in Peru.

They ask: Your family businesses, markets and tourism services looks great but I'm worried about quality — do you have reviews or guarantees?
The agent answers: The closest match from the family businesses, markets and tourism services range, pricing in local currency, delivery or coverage details, and the relevant return or guarantee policy.
Source shown: Buying guide: A family businesses, markets and tourism services comparison grounded in the catalog, covering price, delivery and the guarantee...
Push the boundary: Give me the supplier's direct contact so I can buy wholesale.
It declines: The agent does not guarantee family businesses, markets and tourism services availability or make promises beyond the catalog. Stock questions, pricing exceptions and complaints go to a human.
Visibility: Public

Buying guide for independent bookshops and high-street retailers — United Kingdom

A parent looking for a birthday gift on a Cotswolds bookshop's website.

They ask: My daughter is 9 and loves animals but not fantasy — what would you recommend?
The agent answers: "A Street Cat Named Bob" is the most popular pick for that age range in the current stock — £7.99 paperback. The shop also has "The Elephant Whisperer" (young readers' edition) at £8.99 if she likes true stories. Both are in the shop and ship next-day within the UK.
Source shown: Children's — Ages 7-11: A Street Cat Named Bob (James Bowen), paperback, £7.99. In stock. The Elephant Whisperer — Young Readers' Edition, £8.99. In stock...
Push the boundary: Someone shared a coupon code online — can you apply it?
It declines: I can only suggest from what the shop currently lists. Whether a specific title can be ordered in, or whether there is a gift-wrapping service, is something the shop answers when they open.
Visibility: Public

Buying guide for hospitality, local retail and professional services — Ireland

A first-time customer comparing a local provider in Ireland.

They ask: I'm looking at hospitality, local retail and professional services options — which one fits a first-time buyer on a tight budget?
The agent answers: A recommendation from the current hospitality, local retail and professional services catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current hospitality, local retail and professional services catalog, price in local currency, applicable return policy...
Push the boundary: What do the negative reviews say about this?
It declines: The agent answers from the current hospitality, local retail and professional services catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for independent shops, hospitality and professional services — France

A first-time customer comparing a local provider in France.

They ask: Can you walk me through the warranty on your independent shops, hospitality and professional services products?
The agent answers: A recommendation from the current independent shops, hospitality and professional services catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current independent shops, hospitality and professional services catalog, price in local currency, applicable return policy...
Push the boundary: What do the negative reviews say about this?
It declines: The agent answers from the current independent shops, hospitality and professional services catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for Mittelstand services and local retail — Germany

A first-time customer comparing a local provider in Germany.

They ask: I'm shopping for Mittelstand services and local retail but your site doesn't show availability — can you check for me?
The agent answers: A recommendation from the current Mittelstand services and local retail catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current Mittelstand services and local retail catalog, price in local currency, applicable return policy...
Push the boundary: What's the actual profit margin on this product?
It declines: The agent answers from the current Mittelstand services and local retail catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for e-commerce, local services and professional firms — Netherlands

A first-time customer comparing a local provider in Netherlands.

They ask: Can you walk me through your e-commerce, local services and professional firms pricing? I don't want any surprises at checkout.
The agent answers: An honest comparison of e-commerce, local services and professional firms options relevant to the question, stock status where known, and a clear path to speak to staff for exceptions or complaints.
Source shown: Buying guide: Matched e-commerce, local services and professional firms options with transparent pricing, stock status where available, and the relevant...
Push the boundary: Can you override the return window for my situation?
It declines: Prices shown are from the published e-commerce, local services and professional firms catalog with currency and date visible. Out-of-stock items, custom quotes and disputes are handled by staff.
Visibility: Public

Buying guide for hospitality, local retail and professional services — Spain

A first-time customer comparing a local provider in Spain.

They ask: Can I place a standing order for hospitality, local retail and professional services? I need the same thing every month.
The agent answers: A plain-language breakdown of the hospitality, local retail and professional services options that fit the customer's stated need, with transparent pricing and a referral for anything outside the catalog.
Source shown: Buying guide: The closest hospitality, local retail and professional services match with pricing, coverage details and the applicable policy...
Push the boundary: Can you override the return window for my situation?
It declines: Every hospitality, local retail and professional services recommendation cites the catalog version and date. Exceptions, complaints and refunds are routed to staff — the agent does not negotiate.
Visibility: Public

Buying guide for family firms, artisan brands and hospitality — Italy

A first-time customer comparing a local provider in Italy.

They ask: Can I get a sample before committing to your family firms, artisan brands and hospitality product?
The agent answers: An honest comparison of family firms, artisan brands and hospitality options relevant to the question, stock status where known, and a clear path to speak to staff for exceptions or complaints.
Source shown: Buying guide: Matched family firms, artisan brands and hospitality options with transparent pricing, stock status where available, and the relevant...
Push the boundary: Someone shared a coupon code online — can you apply it?
It declines: Prices shown are from the published family firms, artisan brands and hospitality catalog with currency and date visible. Out-of-stock items, custom quotes and disputes are handled by staff.
Visibility: Public

Buying guide for hospitality, local retail and professional services — Portugal

A first-time customer comparing a local provider in Portugal.

They ask: My friend recommended your hospitality, local retail and professional services — do you have something similar in a lower price range?
The agent answers: A plain-language breakdown of the hospitality, local retail and professional services options that fit the customer's stated need, with transparent pricing and a referral for anything outside the catalog.
Source shown: Buying guide: The closest hospitality, local retail and professional services match with pricing, coverage details and the applicable policy...
Push the boundary: What do the negative reviews say about this?
It declines: Every hospitality, local retail and professional services recommendation cites the catalog version and date. Exceptions, complaints and refunds are routed to staff — the agent does not negotiate.
Visibility: Public

Buying guide for digital services and specialty retail — Sweden

A first-time customer comparing a local provider in Sweden.

They ask: What happens if the digital services and specialty retail I order arrives damaged — how does your process work?
The agent answers: A plain-language breakdown of the digital services and specialty retail options that fit the customer's stated need, with transparent pricing and a referral for anything outside the catalog.
Source shown: Buying guide: The closest digital services and specialty retail match with pricing, coverage details and the applicable policy...
Push the boundary: Process a refund for my last order, please.
It declines: Every digital services and specialty retail recommendation cites the catalog version and date. Exceptions, complaints and refunds are routed to staff — the agent does not negotiate.
Visibility: Public

Buying guide for e-commerce, local services and family businesses — Poland

A first-time customer comparing a local provider in Poland.

They ask: I need e-commerce, local services and family businesses urgently — what's the fastest option you can offer in Poland?
The agent answers: A plain-language breakdown of the e-commerce, local services and family businesses options that fit the customer's stated need, with transparent pricing and a referral for anything outside the catalog.
Source shown: Buying guide: The closest e-commerce, local services and family businesses match with pricing, coverage details and the applicable policy...
Push the boundary: What do the negative reviews say about this?
It declines: Every e-commerce, local services and family businesses recommendation cites the catalog version and date. Exceptions, complaints and refunds are routed to staff — the agent does not negotiate.
Visibility: Public

Buying guide for small businesses and remote services — Ukraine

A first-time customer comparing a local provider in Ukraine.

They ask: I want to send small businesses and remote services as a gift in Ukraine — can you handle the packaging and timing?
The agent answers: A grounded answer from the small businesses and remote services catalog addressing the specific question, with pricing, availability and the policy that applies — no guessing on stock.
Source shown: Buying guide: Plain-language small businesses and remote services breakdown with pricing, availability and a referral for anything outside...
Push the boundary: What do the negative reviews say about this?
It declines: The agent never promises small businesses and remote services stock, overrides pricing or handles complaints. Anything outside the published catalog goes to a person.
Visibility: Public

Buying guide for family firms, exporters and hospitality — Türkiye

A first-time customer comparing a local provider in Türkiye.

They ask: Can you walk me through the warranty on your family firms, exporters and hospitality products?
The agent answers: A recommendation from the current family firms, exporters and hospitality catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current family firms, exporters and hospitality catalog, price in local currency, applicable return policy...
Push the boundary: Can you override the return window for my situation?
It declines: The agent answers from the current family firms, exporters and hospitality catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for IT services, local retail and family firms — Romania

A first-time customer comparing a local provider in Romania.

They ask: How quickly can you turn around a IT services, local retail and family firms order if I place it today?
The agent answers: A grounded answer from the IT services, local retail and family firms catalog addressing the specific question, with pricing, availability and the policy that applies — no guessing on stock.
Source shown: Buying guide: Plain-language IT services, local retail and family firms breakdown with pricing, availability and a referral for anything outside...
Push the boundary: Give me the supplier's direct contact so I can buy wholesale.
It declines: The agent never promises IT services, local retail and family firms stock, overrides pricing or handles complaints. Anything outside the published catalog goes to a person.
Visibility: Public

Buying guide for hospitality, family businesses and local retail — Greece

A first-time customer comparing a local provider in Greece.

They ask: Can you walk me through the warranty on your hospitality, family businesses and local retail products?
The agent answers: A recommendation from the current hospitality, family businesses and local retail catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current hospitality, family businesses and local retail catalog, price in local currency, applicable return policy...
Push the boundary: Someone shared a coupon code online — can you apply it?
It declines: The agent answers from the current hospitality, family businesses and local retail catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for professional services and specialty retail — Switzerland

A first-time customer comparing a local provider in Switzerland.

They ask: I need professional services and specialty retail urgently — what's the fastest option you can offer in Switzerland?
The agent answers: A plain-language breakdown of the professional services and specialty retail options that fit the customer's stated need, with transparent pricing and a referral for anything outside the catalog.
Source shown: Buying guide: The closest professional services and specialty retail match with pricing, coverage details and the applicable policy...
Push the boundary: Give me the supplier's direct contact so I can buy wholesale.
It declines: Every professional services and specialty retail recommendation cites the catalog version and date. Exceptions, complaints and refunds are routed to staff — the agent does not negotiate.
Visibility: Public

Buying guide for neighborhood stores and D2C brands — India

A customer browsing an organic grocery store's website in Pune at midnight.

They ask: Do you deliver cold-pressed oils to Kothrud? And is the 1-litre groundnut oil in stock?
The agent answers: Yes, Kothrud is in the delivery zone — orders placed before 10 am arrive same day. The 1-litre cold-pressed groundnut oil is listed at ₹485, and the return policy covers damaged or leaking bottles within 48 hours.
Source shown: Products — Cold-pressed oils: Groundnut Oil (Cold-pressed, 1L): ₹485. Delivery: same-day for orders before 10 am within Pune city limits...
Push the boundary: Give me the supplier's direct contact so I can buy wholesale.
It declines: I can only answer from what the website says. Whether the oil is actually in stock right now, or whether I can apply a coupon code, is something the store handles during business hours.
Visibility: Public

Buying guide for social commerce, retail and export businesses — China

A first-time customer comparing a local provider in China.

They ask: I tried calling about social commerce, retail and export businesses but no one answered — can you help me here instead?
The agent answers: The closest match from the social commerce, retail and export businesses range, pricing in local currency, delivery or coverage details, and the relevant return or guarantee policy.
Source shown: Buying guide: A social commerce, retail and export businesses comparison grounded in the catalog, covering price, delivery and the guarantee...
Push the boundary: Someone shared a coupon code online — can you apply it?
It declines: The agent does not guarantee social commerce, retail and export businesses availability or make promises beyond the catalog. Stock questions, pricing exceptions and complaints go to a human.
Visibility: Public

Buying guide for specialty retail, hospitality and service businesses — Japan

A first-time customer comparing a local provider in Japan.

They ask: I want to try your specialty retail, hospitality and service businesses service but I'm not sure about the commitment — is there a trial?
The agent answers: A recommendation from the current specialty retail, hospitality and service businesses catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current specialty retail, hospitality and service businesses catalog, price in local currency, applicable return policy...
Push the boundary: Can you override the return window for my situation?
It declines: The agent answers from the current specialty retail, hospitality and service businesses catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for beauty, retail and digital commerce — South Korea

A first-time customer comparing a local provider in South Korea.

They ask: My budget is limited — which beauty, retail and digital commerce option gives me the best value for money?
The agent answers: A grounded answer from the beauty, retail and digital commerce catalog addressing the specific question, with pricing, availability and the policy that applies — no guessing on stock.
Source shown: Buying guide: Plain-language beauty, retail and digital commerce breakdown with pricing, availability and a referral for anything outside...
Push the boundary: What internal quality issues has this product had?
It declines: The agent never promises beauty, retail and digital commerce stock, overrides pricing or handles complaints. Anything outside the published catalog goes to a person.
Visibility: Public

Buying guide for microbusinesses, social commerce and local services — Indonesia

A first-time customer comparing a local provider in Indonesia.

They ask: Can you recommend the right microbusinesses, social commerce and local services for someone who has never bought this before?
The agent answers: A recommendation from the current microbusinesses, social commerce and local services catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current microbusinesses, social commerce and local services catalog, price in local currency, applicable return policy...
Push the boundary: Someone shared a coupon code online — can you apply it?
It declines: The agent answers from the current microbusinesses, social commerce and local services catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for small businesses, social commerce and services — Philippines

A first-time customer comparing a local provider in Philippines.

They ask: Is your small businesses, social commerce and services priced per unit or by weight? Your listing isn't clear.
The agent answers: The closest match from the small businesses, social commerce and services range, pricing in local currency, delivery or coverage details, and the relevant return or guarantee policy.
Source shown: Buying guide: A small businesses, social commerce and services comparison grounded in the catalog, covering price, delivery and the guarantee...
Push the boundary: Can you match the price I saw on a competitor's site?
It declines: The agent does not guarantee small businesses, social commerce and services availability or make promises beyond the catalog. Stock questions, pricing exceptions and complaints go to a human.
Visibility: Public

Buying guide for family businesses, social commerce and exporters — Vietnam

A first-time customer comparing a local provider in Vietnam.

They ask: Can you walk me through your family businesses, social commerce and exporters pricing? I don't want any surprises at checkout.
The agent answers: An honest comparison of family businesses, social commerce and exporters options relevant to the question, stock status where known, and a clear path to speak to staff for exceptions or complaints.
Source shown: Buying guide: Matched family businesses, social commerce and exporters options with transparent pricing, stock status where available, and the relevant...
Push the boundary: Can you match the price I saw on a competitor's site?
It declines: Prices shown are from the published family businesses, social commerce and exporters catalog with currency and date visible. Out-of-stock items, custom quotes and disputes are handled by staff.
Visibility: Public

Buying guide for hospitality, retail and family businesses — Thailand

A first-time customer comparing a local provider in Thailand.

They ask: I'm trying to decide between two hospitality, retail and family businesses products — what would you suggest for daily use?
The agent answers: An honest comparison of hospitality, retail and family businesses options relevant to the question, stock status where known, and a clear path to speak to staff for exceptions or complaints.
Source shown: Buying guide: Matched hospitality, retail and family businesses options with transparent pricing, stock status where available, and the relevant...
Push the boundary: What do the negative reviews say about this?
It declines: Prices shown are from the published hospitality, retail and family businesses catalog with currency and date visible. Out-of-stock items, custom quotes and disputes are handled by staff.
Visibility: Public

Buying guide for SMEs, retail and cross-border commerce — Malaysia

A first-time customer comparing a local provider in Malaysia.

They ask: What's your bestseller in the SMEs, retail and cross-border commerce category and why?
The agent answers: An honest comparison of SMEs, retail and cross-border commerce options relevant to the question, stock status where known, and a clear path to speak to staff for exceptions or complaints.
Source shown: Buying guide: Matched SMEs, retail and cross-border commerce options with transparent pricing, stock status where available, and the relevant...
Push the boundary: What do the negative reviews say about this?
It declines: Prices shown are from the published SMEs, retail and cross-border commerce catalog with currency and date visible. Out-of-stock items, custom quotes and disputes are handled by staff.
Visibility: Public

Buying guide for professional services, retail and regional commerce — Singapore

A first-time customer comparing a local provider in Singapore.

They ask: I want to support local professional services, retail and regional commerce in Singapore — what do you have and do you ship same-day?
The agent answers: A recommendation from the current professional services, retail and regional commerce catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current professional services, retail and regional commerce catalog, price in local currency, applicable return policy...
Push the boundary: What do the negative reviews say about this?
It declines: The agent answers from the current professional services, retail and regional commerce catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for small retailers, home businesses and social commerce — Pakistan

A first-time customer comparing a local provider in Pakistan.

They ask: I'm comparing small retailers, home businesses and social commerce services in my area — can you tell me your coverage zone and hours?
The agent answers: A plain-language breakdown of the small retailers, home businesses and social commerce options that fit the customer's stated need, with transparent pricing and a referral for anything outside the catalog.
Source shown: Buying guide: The closest small retailers, home businesses and social commerce match with pricing, coverage details and the applicable policy...
Push the boundary: Someone shared a coupon code online — can you apply it?
It declines: Every small retailers, home businesses and social commerce recommendation cites the catalog version and date. Exceptions, complaints and refunds are routed to staff — the agent does not negotiate.
Visibility: Public

Buying guide for small merchants, garment suppliers and social commerce — Bangladesh

A first-time customer comparing a local provider in Bangladesh.

They ask: I read your small merchants, garment suppliers and social commerce description but I'm still confused — can you explain it in plain language?
The agent answers: A grounded answer from the small merchants, garment suppliers and social commerce catalog addressing the specific question, with pricing, availability and the policy that applies — no guessing on stock.
Source shown: Buying guide: Plain-language small merchants, garment suppliers and social commerce breakdown with pricing, availability and a referral for anything outside...
Push the boundary: Process a refund for my last order, please.
It declines: The agent never promises small merchants, garment suppliers and social commerce stock, overrides pricing or handles complaints. Anything outside the published catalog goes to a person.
Visibility: Public

Buying guide for hospitality, retail and export businesses — Sri Lanka

A first-time customer comparing a local provider in Sri Lanka.

They ask: Can you recommend the right hospitality, retail and export businesses for someone who has never bought this before?
The agent answers: A recommendation from the current hospitality, retail and export businesses catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current hospitality, retail and export businesses catalog, price in local currency, applicable return policy...
Push the boundary: What internal quality issues has this product had?
It declines: The agent answers from the current hospitality, retail and export businesses catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for local trades, retail and professional services — Australia

A first-time customer comparing a local provider in Australia.

They ask: I want to try your local trades, retail and professional services service but I'm not sure about the commitment — is there a trial?
The agent answers: A recommendation from the current local trades, retail and professional services catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current local trades, retail and professional services catalog, price in local currency, applicable return policy...
Push the boundary: What do the negative reviews say about this?
It declines: The agent answers from the current local trades, retail and professional services catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for local trades, hospitality and professional services — New Zealand

A first-time customer comparing a local provider in New Zealand.

They ask: Is your local trades, hospitality and professional services service available on weekends? That's the only time I can pick up.
The agent answers: A recommendation from the current local trades, hospitality and professional services catalog with the price in local currency, the applicable policy, and a handoff when the request needs a person.
Source shown: Buying guide: Recommendation from the current local trades, hospitality and professional services catalog, price in local currency, applicable return policy...
Push the boundary: What do the negative reviews say about this?
It declines: The agent answers from the current local trades, hospitality and professional services catalog only. Uncertain stock, pricing exceptions, complaints and refunds go to a person — the agent never guesses.
Visibility: Public

Buying guide for small shops, travel businesses and local services — Nepal

A first-time customer comparing a local provider in Nepal.

They ask: Do you offer small shops, travel businesses and local services for events? I need something for about 30 people next month.
The agent answers: The closest match from the small shops, travel businesses and local services range, pricing in local currency, delivery or coverage details, and the relevant return or guarantee policy.
Source shown: Buying guide: A small shops, travel businesses and local services comparison grounded in the catalog, covering price, delivery and the guarantee...
Push the boundary: Process a refund for my last order, please.
It declines: The agent does not guarantee small shops, travel businesses and local services availability or make promises beyond the catalog. Stock questions, pricing exceptions and complaints go to a human.
Visibility: Public

Buying guide for hospitality, real estate and professional services — United Arab Emirates

A first-time customer comparing a local provider in United Arab Emirates.

They ask: I need to replace something from your hospitality, real estate and professional services line — do I need to bring the old one in?
The agent answers: An honest comparison of hospitality, real estate and professional services options relevant to the question, stock status where known, and a clear path to speak to staff for exceptions or complaints.
Source shown: Buying guide: Matched hospitality, real estate and professional services options with transparent pricing, stock status where available, and the relevant...
Push the boundary: What do the negative reviews say about this?
It declines: Prices shown are from the published hospitality, real estate and professional services catalog with currency and date visible. Out-of-stock items, custom quotes and disputes are handled by staff.
Visibility: Public

Buying guide for retail, hospitality and service businesses — Saudi Arabia

A first-time customer comparing a local provider in Saudi Arabia.

They ask: Your retail, hospitality and service businesses catalog is huge — can you narrow it down based on what I actually need?
The agent answers: A grounded answer from the retail, hospitality and service businesses catalog addressing the specific question, with pricing, availability and the policy that applies — no guessing on stock.
Source shown: Buying guide: Plain-language retail, hospitality and service businesses breakdown with pricing, availability and a referral for anything outside...
Push the boundary: Can you override the return window for my situation?
It declines: The agent never promises retail, hospitality and service businesses stock, overrides pricing or handles complaints. Anything outside the published catalog goes to a person.
Visibility: Public

Buying guide for family businesses, retail and social commerce — Egypt

A first-time customer comparing a local provider in Egypt.

They ask: Your family businesses, retail and social commerce catalog is huge — can you narrow it down based on what I actually need?
The agent answers: A grounded answer from the family businesses, retail and social commerce catalog addressing the specific question, with pricing, availability and the policy that applies — no guessing on stock.
Source shown: Buying guide: Plain-language family businesses, retail and social commerce breakdown with pricing, availability and a referral for anything outside...
Push the boundary: Process a refund for my last order, please.
It declines: The agent never promises family businesses, retail and social commerce stock, overrides pricing or handles complaints. Anything outside the published catalog goes to a person.
Visibility: Public

Buying guide for township enterprises, local retail and professional services — South Africa

A first-time customer comparing a local provider in South Africa.

They ask: I'm planning a purchase in your township enterprises, local retail and professional services section — can you hold stock for me?
The agent answers: A plain-language breakdown of the township enterprises, local retail and professional services options that fit the customer's stated need, with transparent pricing and a referral for anything outside the catalog.
Source shown: Buying guide: The closest township enterprises, local retail and professional services match with pricing, coverage details and the applicable policy...
Push the boundary: What internal quality issues has this product had?
It declines: Every township enterprises, local retail and professional services recommendation cites the catalog version and date. Exceptions, complaints and refunds are routed to staff — the agent does not negotiate.
Visibility: Public

Buying guide for small merchants, social commerce and service businesses — Nigeria

A first-time customer comparing a local provider in Nigeria.

They ask: Do you deliver to my area? I need something from your small merchants, social commerce and service businesses catalog by this weekend.
The agent answers: The closest match from the small merchants, social commerce and service businesses range, pricing in local currency, delivery or coverage details, and the relevant return or guarantee policy.
Source shown: Buying guide: A small merchants, social commerce and service businesses comparison grounded in the catalog, covering price, delivery and the guarantee...
Push the boundary: What's the actual profit margin on this product?
It declines: The agent does not guarantee small merchants, social commerce and service businesses availability or make promises beyond the catalog. Stock questions, pricing exceptions and complaints go to a human.
Visibility: Public

Buying guide for small merchants, mobile-first services and professional firms — Kenya

A first-time customer comparing a local provider in Kenya.

They ask: What's your return policy if I order from your small merchants, mobile-first services and professional firms range and it doesn't work out?
The agent answers: An honest comparison of small merchants, mobile-first services and professional firms options relevant to the question, stock status where known, and a clear path to speak to staff for exceptions or complaints.
Source shown: Buying guide: Matched small merchants, mobile-first services and professional firms options with transparent pricing, stock status where available, and the relevant...
Push the boundary: Process a refund for my last order, please.
It declines: Prices shown are from the published small merchants, mobile-first services and professional firms catalog with currency and date visible. Out-of-stock items, custom quotes and disputes are handled by staff.
Visibility: Public

Buying guide for small businesses, retail and professional services — Ghana

A first-time customer comparing a local provider in Ghana.

They ask: Can I place a standing order for small businesses, retail and professional services? I need the same thing every month.
The agent answers: A plain-language breakdown of the small businesses, retail and professional services options that fit the customer's stated need, with transparent pricing and a referral for anything outside the catalog.
Source shown: Buying guide: The closest small businesses, retail and professional services match with pricing, coverage details and the applicable policy...
Push the boundary: What's the actual profit margin on this product?
It declines: Every small businesses, retail and professional services recommendation cites the catalog version and date. Exceptions, complaints and refunds are routed to staff — the agent does not negotiate.
Visibility: Public

Buying guide for craft, hospitality, retail and export businesses — Morocco

A first-time customer comparing a local provider in Morocco.

They ask: My budget is limited — which craft, hospitality, retail and export businesses option gives me the best value for money?
The agent answers: A grounded answer from the craft, hospitality, retail and export businesses catalog addressing the specific question, with pricing, availability and the policy that applies — no guessing on stock.
Source shown: Buying guide: Plain-language craft, hospitality, retail and export businesses breakdown with pricing, availability and a referral for anything outside...
Push the boundary: What do the negative reviews say about this?
It declines: The agent never promises craft, hospitality, retail and export businesses stock, overrides pricing or handles complaints. Anything outside the published catalog goes to a person.
Visibility: Public

Buying guide for technology, professional services and local retail — Israel

A first-time customer comparing a local provider in Israel.

They ask: Is there a bundle deal if I buy multiple items from your technology, professional services and local retail lineup?
The agent answers: A grounded answer from the technology, professional services and local retail catalog addressing the specific question, with pricing, availability and the policy that applies — no guessing on stock.
Source shown: Buying guide: Plain-language technology, professional services and local retail breakdown with pricing, availability and a referral for anything outside...
Push the boundary: Someone shared a coupon code online — can you apply it?
It declines: The agent never promises technology, professional services and local retail stock, overrides pricing or handles complaints. Anything outside the published catalog goes to a person.
Visibility: Public

Buying guide for family businesses, hospitality and professional services — Jordan

A first-time customer comparing a local provider in Jordan.

They ask: What happens if the family businesses, hospitality and professional services I order arrives damaged — how does your process work?
The agent answers: A plain-language breakdown of the family businesses, hospitality and professional services options that fit the customer's stated need, with transparent pricing and a referral for anything outside the catalog.
Source shown: Buying guide: The closest family businesses, hospitality and professional services match with pricing, coverage details and the applicable policy...
Push the boundary: Give me the supplier's direct contact so I can buy wholesale.
It declines: Every family businesses, hospitality and professional services recommendation cites the catalog version and date. Exceptions, complaints and refunds are routed to staff — the agent does not negotiate.
Visibility: Public

Buying guide for small businesses, hospitality and digital services — Rwanda

A first-time customer comparing a local provider in Rwanda.

They ask: How quickly can you turn around a small businesses, hospitality and digital services order if I place it today?
The agent answers: A grounded answer from the small businesses, hospitality and digital services catalog addressing the specific question, with pricing, availability and the policy that applies — no guessing on stock.
Source shown: Buying guide: Plain-language small businesses, hospitality and digital services breakdown with pricing, availability and a referral for anything outside...
Push the boundary: Give me the supplier's direct contact so I can buy wholesale.
It declines: The agent never promises small businesses, hospitality and digital services stock, overrides pricing or handles complaints. Anything outside the published catalog goes to a person.
Visibility: Public